UTORecruit Help and Technical Requirements


Request Contact
UTORecruit-specific technical issues, user accounts (e.g., reset account/password) utorecruit.support@utoronto.ca
Advertising, requisition approvals, UTORecruit academic search processes (e.g., navigation, troubleshooting). Include your user name, requisition number, and a contact number. academic.jobs@utoronto.ca

Note: Support is only provided during normal business hours, Monday to Friday from 9 am to 5 pm.

Technical Requirements

Before you begin, please ensure your computer meets the technical specification below. If you require assistance contact your local IT support.

UTORecruit is best viewed using Internet Explorer for Windows computers, and Safari on Mac OS X computers. Firefox is not presently recommended. JavaScript and Adobe Flash are required, and we recommend a minimum screen width of 960 pixels. Browser magnification (zoom) should be set to 100% and pop-up blockers should be disabled or set to allow all pop-ups on utoronto.taleo.net.

Officially Supported Operating Systems

Windows: Vista, 7, 8, and 10

Mac OS X 10.9 and above

Officially Supported Browsers

Windows / PC

Internet Explorer (IE): versions 7 through 11
Chrome: version 37 and greater

Mac OS X

Safari 7 or 8

Mobile devices (i.e., iPhone, iPad, Blackberry, Android devices, etc.) and legacy browsers (i.e. AOL, Netscape, Internet Explorer 6) are not supported at this time.

Please note: while these are the supported configurations, other operating systems and browsers may function without significant issues.

If you have an iOS device (iPad 2+/ iPhone4+), you may contact utorecruit.support@utoronto.ca to request enrolment in a pilot program for these devices.

Browsers Enabled With Flash

For information on Adobe Flash, please visit the Adobe website.

PC: Two different versions of Adobe Flash may be required if you wish to use two PC browsers (e.g., IE specific Flash and Flash for other browsers). For more information, visit the Adobe website.

If there are issues with Flash, please uninstall completely all Flash versions, using these instructions.

Mac: Download Adobe Flash for Mac OS X.

If there are issues with Flash, please uninstall completely all Flash versions, using these instructions.